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Turn Conversations Into Growth Before Churn Happens

Decode silent churn risks, uncover hidden frustrations, and surface real customer signals all from your chats, emails, and tickets, with zero manual effort.

Why Advancelytics Matters

Turn real-time conversations into product insights, operational improvements, and reduced churn. Advancelytics helps you prioritize high-impact initiatives backed by customer signals.

Advancelytics Feedback Loop Diagram Showing Customer Insights Flow

Plug Advancelytics Into Your Existing Support Stack

Seamlessly integrate with tools you already use including chat, helpdesk, CRM, and analytics platforms. More integrations coming soon.

Connect Any Tool with Advancelytics Effortlessly. Already using a CRM, helpdesk, or internal dashboard? With our robust Open API, Advancelytics can integrate with any system your team relies on enabling seamless data flow, unified insights, and deeper conversation intelligence across your stack.

Crisp Chat Integration Icon for Advancelytics Platform

Crisp

Shopify

Intercom

Zendesk

Coming Soon

Hubspot

Coming Soon

Surveys Show Half the Story

Mid-chat dropouts, ghost resolutions, hidden frustrations Advancelytics surfaces what traditional surveys miss, helping you act before loyalty loss happens.

Half Survey Chart Visualization Highlighting Incomplete Customer Feedback

Silent Signals Tell the Rest

Advancelytics detects silent churn signals from real conversations before loyalty is lost.

Chat Detection Diagram Highlighting Silent Dropouts in Support Conversations

Structured Insights From Every Conversation

Detect Silent Churn

Find early frustration patterns across customer journeys.

Uncover Blind Spots

Surface hidden operational gaps affecting satisfaction.

Strategize for Growth

Connect frontline conversations to boardroom strategies.

How Advancelytics Works

Connect

Link chats, emails, and tickets effortlessly into Advancelytics.

Detect

Surface silent churn, hidden frustrations, and ghost resolutions through AI analysis.

Act

Turn insights into coaching, leadership dashboards, and strategic growth actions.

Workflow Diagram Showing How Advancelytics Connects, Detects, and Acts on Customer Signals

9 Metrics That Define Conversation Success

Every conversation is scored using 9 real-time signals powering coaching, automation, and loyalty growth.

First Response Speed
Issue Resolution Rate
Proactive Assistance
💬Empathy & Tone Handling
📣Clarity of Communication
✔️Resolution Confirmation
👻Ghost Resolution Detection
Silent Dropout Rate
🔺Escalation Need Detection

Proactive Coaching for Every Conversation

Empower agents with real-time tips to avoid ghosting, confirm resolutions, and reduce silent dropouts building loyalty one conversation at a time.

Learn How Coaching Works

Built for Every Team That Touches the Customer

From CX to Product to Support Advancelytics translates every conversation into insight your whole team can use.

CX Leader Use Case Illustration for Detecting Churn and Improving CSAT

For Customer Experience

Detect silent churn, resolve frustrations proactively, and improve CSAT with real-time sentiment signals.

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Product Teams Use Case Image Extracting Feature Feedback from Conversations

For Product Teams

Extract feedback trends, surface feature friction, and turn chat signals into roadmap insights.

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Support Operations Illustration for Agent Coaching and Ghost Resolution Detection

For Support Ops

Identify coaching gaps, track ghost resolutions, and boost team performance with data-driven workflows.

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Executive Dashboard Use Case for Strategic Churn Forecasting and Retention Planning

For Executives

Connect customer signals to revenue impact, forecast churn trends, and drive strategic decisions with confidence.

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Strategic Insights for CX, Product, and Executive Teams

Turn frontline conversations into boardroom strategies with Advancelytics leadership dashboards and real-time signals.

CX Leaders

  • ● Detect early silent churn signals
  • ● Map journey friction hotspots
  • ● Track resolution confirmation trends

Product Managers

  • ● Identify usability complaints early
  • ● Detect feature adoption blockers
  • ● Surface organic feature requests

Executive Teams

  • ● Forecast churn risk by segment
  • ● Analyze revenue impact of sentiment
  • ● Prioritize retention initiatives with data
View Sample Dashboard

Real Outcomes. Real Growth.

28%

Reduction in silent churn within 90 days

19%

Boost in proactive retention strategies

$500K+

Saved annually through early churn prevention

See Customer Stories

What Our Customers Say

We used to spend hours manually reviewing chats. Now, Advancelytics gives us clarity in minutes. The skill matrix and agent scoring helped us reduce response inconsistencies by 35% in just one quarter.

Sarah Martinez

CX Lead, OrbitCare

Let Your Data Speak, We’ll Handle the Rest

Start analyzing your customer conversations, tickets, and emails with an AI agent that’s tailored for your industry.

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