1. Use of Services
You agree to use Advancelytics for lawful purposes only and in accordance with these Terms. You may not use the platform to violate any applicable laws or regulations.
2. Account Registration
To access certain features, you may be required to register and provide accurate information. You are responsible for maintaining the confidentiality of your login credentials.
3. Intellectual Property
All content on our website, including trademarks, logos, software, and materials, is owned by or licensed to Advancelytics and may not be used without our prior written permission. Any user-uploaded content, including imported data such as chat transcripts from third-party platforms (e.g., Crisp, Zendesk, Intercom), remains the intellectual property of the user. By uploading such content or by connecting third-party platforms (e.g., Crisp, Zendesk, Intercom) via API integrations, you grant Advancelytics a limited, non-exclusive license to access, process, and analyze the data solely for the purpose of delivering our Services, in accordance with our Privacy Policy.
4. Data and Privacy
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
It is your responsibility to ensure that any data you provide to Advancelytics including end-user data collected via third-party platforms (e.g., Crisp, Zendesk, Intercom) is lawfully obtained and shared in compliance with all applicable privacy laws and regulations.
5. Disclaimer of Warranties
Our Services are provided "as is" and without warranty of any kind. We do not guarantee that the Services will be error-free, secure, or uninterrupted.
6. Limitation of Liability
To the fullest extent permitted by law, Advancelytics shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
7. Modifications
We reserve the right to modify these Terms at any time. Your continued use of the Services constitutes your acceptance of the updated Terms.
8. Contact
For any questions regarding these Terms, please contact us at: support@advancelytics.com